Help Center

How can we help?

Browse by topic or jump to the most common questions. Need a human? Email support@mostreams.com any time.

Frequently asked questions

How long does it take to go live on Spotify?+

Most releases go live within 1–3 business days, but we recommend scheduling 2 weeks ahead for pre-saves and editorial pitching.

Do I keep 100% of my royalties?+

Yes. On every paid plan, you keep 100% of streaming and download royalties — we never take a cut of your earnings.

Can I take a release down?+

Yes. You can request a takedown from any store at any time from your dashboard. Most stores process the request within a few days.

How do payouts work?+

Payouts are available monthly via bank transfer or PayPal once you hit the $10 minimum balance.

What audio quality do you accept?+

16-bit or 24-bit WAV files at 44.1kHz or higher. We also accept FLAC and high-bitrate MP3.

Do you offer pre-save campaigns?+

Yes — every paid plan includes unlimited smart links and pre-save landing pages.